Resume

LÊ THỊ PHƯƠNG HOÀI 

Email: lethiphuonghoai@gmail.com

Personal Information:

Date of Birth     :   September 2, 1987                     

Place of Birth    :   Hochiminh City

Address             :   260/42 Luu Huu Phuoc, District 8, HCM

Qualifications:

·      Bachelor of Hotel Management, Ton Duc Thang University.

·      Diploma of  Graphics and Multimedia Art Design, University of Natural Sciences.

·      TOEIC (560 points).

Working Experiences:

Nov 2012 – Mar 2013: Pevonia Ltd, / Customer Service Supervisor

-          Follow up regular customers

-          Find new customers, consult the best choice for them

-          Take part in training courses for partner’s staffs

-          Set up  training schedule for the year

Feb 2012 – Aug 2012: Counseling Leader / E-English School

-          In charge of Counseling Dept: train staffs, report P&L, control class opening and tests

-          Find new customers, follow up cases

-          Organizing the progress tests, parents- teacher meetings

Dec 2010 – Feb 2012: Qi Spa at Caravelle Hotel / Receptionist

-          Do consultation, take care for customers.

-          Assit Manager in solving problems, control the business running smoothly, make sales reports and commissions for staffs.

-          Got good comments from customers and the management.

Nov 2009 – Dec 2010: RISO Ltd / Sales Admin

-          Find customers online, do consultation, and meet targeted revenue.

-          In charge of Website Administration.

-          Take care of customers.

-          Take part in fairs as a consultant.

-          Assist Director in replying emails and contacting clients.

Mar 2009 – Nov 2009: EL Language School  / Consultant

-          Consult suitable courses for students.

-          Manage student informations.

-          Solve student’s problems.

-          Cooperate with Marketing Department to setup for TOEIC Trial courses and events on holidays.

2007 – 2009: Freelancer

-          Working at hotels as a hostess and waitress.

Personal Qualities:

- Good in English and computer skills (MS Office, Photoshop, Corel, AI…).

- Good at organization and communication, deal with problems, talking P2P.

- Well behavior, activeness, self-motivator.

- Ability to work independently as well as within virtual teams and work independently to deadlines and targets.